Refund policy

Returns

We accept return requests within 30 days of delivery. To be eligible, supplements must be unopened, unused, and in their original sealed packaging. You’ll need your order number or proof of purchase.

To request a return, contact us at info@getcorevibe.com before sending anything back. If your return is accepted, we’ll provide return instructions and the applicable return address. Items returned without prior authorization may not be accepted.

Return shipping costs are the customer’s responsibility unless the product arrived damaged, defective, or incorrect.

Damaged, defective or incorrect orders

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 48 hours of delivery at info@getcorevibe.com. Include your order number and clear photos of the product and shipping packaging.

Exceptions

For health and hygiene reasons, opened or unsealed food supplements cannot be returned unless they are defective. Gift cards and personalized products cannot be returned. Contact us if you have questions about a specific item.

European Union right of withdrawal

Customers in the European Union may have a statutory 14-day right to withdraw from a distance purchase. This right may not apply to sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed. Nothing in this policy limits mandatory consumer rights.

Refunds

We’ll notify you after receiving and inspecting the return. Approved refunds are issued to the original payment method within 5–10 business days. Your bank or card provider may need additional processing time.

For questions, contact info@getcorevibe.com.